OMNI Lattice | Rta Labs

Setup

Two forms and one call.

Setup is the same shape for every Lattice. You pick one, and the forms ask only about that one. Lead Generation asks what you sell and who you want. Bookkeeping asks for your chart of accounts and close checklist. Document Prep asks for your templates and intake rules. Customer Service asks for your policies and the answers you already give.

01

The work

What your business does and which job you want off your plate. A website link is enough to start.

02

The rules

What qualifies, what to never do, and how it should sound. Plain language, no configuration screens.

03

The output

Everything lands on your dashboard to review and download. Nothing leaves without you.

The Lattices

Pick the work you want off your plate.

Lead Generation

Two agents work your pipeline: one finds and qualifies companies that match your ideal customer, one writes a tailored one-pager and outreach draft for each.

Every lead arrives researched and reasoned: who they are, why they fit the customer you described, and the page that proves it. Nothing is scraped from a bought list, and anything that could not be confirmed is left empty rather than invented.

Built for: marketing and design agencies, IT and managed service providers, consultants, staffing firms, commercial cleaning and printing companies, and accounting practices that need clients.

Qualified leads as a spreadsheet, every row with a live source link
Copy-ready outreach drafts, written in your voice
A branded one-pager for each strong lead
Runs on your schedule, or on demand when you want a batch

You send every email yourself, from your own account. Nothing sends without you.

From $149/month. 100 qualified leads, each with a live source link, plus outreach drafts and one-pagers for the strong ones.

Bookkeeping

Two agents turn your invoice inbox into categorized books: one reads and records every document, one runs your month-end close and flags what needs you.

Your books stay current without the evening spent on them. Invoices are read and categorized the way your business categorizes them, and the month closes with every figure checked against the ledger. Anything uncertain comes to you rather than quietly landing in your books.

Built for: general contractors and trades, agencies juggling vendor and freelancer invoices, property managers, freight brokers, and bookkeeping firms running client books.

Vendor invoices matched, categorized, and ledgered
A month-end close report that runs itself
Exceptions flagged for you, never guessed at
Books download as CSV; your accountant needs nothing new

It does not replace your point of sale or your accounting software. It replaces the hours spent moving paper into them and closing the month. Forward your invoices; download your books.

From $199/month. 1,000 documents read and categorized into your ledger, plus the month-end close and its exception report.

Document Prep

Two agents fill your recurring paperwork: one classifies each incoming batch, one completes your templates and reports anything it could not finish.

The data entry and processing that eats your week, done to your conventions rather than a generic template. Records come back filled the way your business fills them, and a job missing information is reported to you rather than completed with a guess.

Built for: mortgage brokers, insurance agencies, immigration and legal practices, medical intake teams, licensed operators, and staffing firms buried in onboarding paperwork.

Your own templates, filled on schedule
Every batch classified and routed automatically
Incomplete jobs refused plainly, never padded
Finished paperwork downloads from your dashboard

Upload your templates once. Drop in each batch. Download finished paperwork. Nothing to integrate.

From $249/month. 1,500 records filled across your own templates, on your schedule, with anything incomplete reported back.

Customer Service

Two agents cover your front line, on email or the chat on your site: one answers from your own material, one sends you a daily digest of what happened and what needs a human.

Your customers get the answer you would have given them, at any hour, whether they write in or use the chat on your site. It learns your material and your rules, so the tone and the judgement stay yours. Anything it is not certain of goes to a person.

Built for: property managers, MSP help desks, small SaaS teams, clinics, and any business whose one support person dreads their inbox.

Routine tickets resolved from your docs alone, not just answered
Human escalation built in, on your rules
A daily digest of every conversation
Works as a website widget; no integrations needed

Paste one line on your website, or give customers a support address that forwards to your Lattice.

From $199/month. 250 tickets resolved from your own material, plus a daily digest. If it cannot answer and hands the ticket to you, that one is free.

The anatomy

Circles leave gaps. A Lattice has none.

A pile of chatbots is a pile of circles: brilliant alone, loosely stacked together, and your work falls through the spaces between them. OMNI gives each model a square enclosure and tiles them into a Lattice. The bus carries what every agent knows to every other agent. No gaps, at any scale.

Work falls through A cluster of frontier models

Nothing falls through The OMNI Lattice

What makes it different

Chatbots answer. A Lattice finishes the job.

Four engineering decisions separate this from a chatbot with instructions taped to it.

A model trained on your business

Most AI tools wrap a general chatbot in a prompt. OMNI trains a compact model on your own documents until it knows your conventions. On real customer records it reads them more accurately than the frontier model it escalates to, and most of your work never leaves your deployment.

A team that finishes what one agent abandons

Given the same tools and the same instructions, a single frontier agent completed 10% of measured batch workflows. The OMNI Lattice completed 90%. Work that stops halfway is the real failure of AI agents, and giving every agent an enclosure is what fixes it.

Your numbers come from the ledger, not from memory

Every action is recorded as it happens. When a report states a total, that figure is read back out of that record rather than recalled by a model. This is the difference between a summary that looks right and one that is right.

The rules live where a model cannot argue with them

Evidence requirements, volume limits, and duplicate checks are enforced by the machinery, not written into instructions and hoped for. An agent cannot talk its way past them on a bad day.